Convey Law Win Workplace Wellbeing Award at South Wales Chamber of Commerce Welsh Business Awards 2020

On Thursday 5th March the Convey Law team attended Cardiff City hall as award finalists for the Chamber of Commerce Welsh Business Awards 2020, hosted by Welsh television presenter Gethin Jones.

From over a hundred applications, forty-seven companies were shortlisted for awards, with the event hosting more than three hundred and eighty attendees.

Convey Law were pleased award finalists, leading the way with a total of three prestigious award nominations in the categories of Workplace Wellbeing, Customer Commitment and Employer of the Year.

Heather Myers, CEO of South Wales Chamber of Commerce stated, “These awards showcase the best of Wales, across all sizes of business and all sectors”. Gethin Jones backed Heather stating “Tonight we showcase the very best of the very best.”

Finalists for the Wellbeing in the Workplace award included Bright Link Learn, Retreats Group LTD and Convey Law.

Deloitte’s ‘January 2020 Mental Health and Employers’ report states “the annual cost of mental health issues to Welsh employers is £1,557 per worker, with the total cost to UK businesses rising to £45bn. This amounts to an increase of 16% since 2016, or an extra £6bn a year. For employers in Wales, this research reveals that the annual cost of a worker leaving their job for mental health reasons is £212 per employee.”

Event sponsor CGI who presented the award stated “It is clear that wellbeing is at the heart of organisational culture at this business, which has had a quantifiable impact on organisational performance”.

The Convey Law team were incredibly pleased to win the Workplace Wellbeing Award. Managing Director Lloyd Davies stated “Of all of the awards, this is the one that we wanted to win more than any other.”

Mental health awareness and support have always been a key focus for Convey Law, particularly following the tragic passing of Lloyd’s son Max Davies, in August 2018. The Mindstep charity foundation was set up in 2018 by Lloyd and his family to support mental health research, awareness and support.

With plans to double in size in the next twelve months, the Convey Law team believe that winning this award supports the direction they are passionately taking the business and would like to encourage other businesses to implement similar policies.

Convey Law’s key award-winning wellbeing policies include:

  • Providing one to one confidential counselling sessions and cognitive behaviour therapy with a qualified onsite counsellor.
  • Holistic therapies such as acupuncture, reflexology and massage sessions. On-site nail bar and regular dress down days, including charity events.
  • Offering to fund consultant and scan appointments for employees who have concerns about their health.
  • Funding training of Supervisors and Managers to ensure they can identify the triggers that indicate stress or wellbeing issues.
  • Regular one to ones where career goals, personal barriers, employee relationships, development goals and general feedback is discussed.
  • Providing career pathways that are transparent, with clear role descriptions and expectations.
  • Encouraging staff to take lunch breaks and to work reasonable hours. Providing holiday cover for all lawyers to reduce the fear of returning to work post annual leave.
  • Ensuring all who work at Convey Law feel valued for their contributions. Consulting employees when implementing change to reduce stress.
  • Providing flexible working arrangements, such as remote and part-time working. Adjusting working hours and responsibilities during times of need.
  • Offering discounted gym membership as well as additional savings and benefits.

Alana Shakespeare Head of HR at Convey Law stated “Implementing these policies has created a culture where employees are invested in the business and nearly always want to go the extra mile. Employee sickness and absence has reduced by 20% since 2018 and 2019 saw the fewest employees on long term sick.”

In the last two years, Convey Law has experienced the highest level of profitability in the company’s history, alongside exceptional client feedback displayed on through their 4.6/5 star rating on Trust Pilot.

Lloyd stated “We feel incredibly honoured to have achieved this award as a symbol of Convey Law’s commitment to staff. We would like to share our knowledge with other businesses to help improve mental health in Wales and the UK.”

To learn more about the Mindstep Foundation please contact To speak to Convey Law about their wellbeing policies please email

March 11, 2020