Convey Law Celebrates an ESTAS Milestone 

First Conveyancing Firm to Achieve 10,000 Verified ESTAS Reviews! 

Convey Law is the first conveyancing legal practice to achieve 10,000 verified ESTAS client reviews. The milestone is testament to the exceptional service that the team at Convey Law deliver to their clients. 

As they mark this significant milestone, Lloyd Davies, Managing Director at Convey Law emphasised their dedication to providing exceptional service and building meaningful relationships with every client by stating: “We have always put client service at the forefront of everything that we do, and we are delighted to have achieved such a wonderful milestone with the ESTAS platform.”  

“Our client service reviews reflect the real impact we make in people’s lives, guiding them through what can be a daunting or stressful time, with care and expertise. I’m incredibly proud of our team for their commitment to excellent client service.” 

Karen Lloyd, Operations Director at ESTAS, shared the significance of Convey Law’s accomplishment, commenting, “Convey Law was one of the first conveyancing practices to join the ESTAS review platform, reflecting their passion for delivering excellent customer service across all of their departments. Since August 2020, they have amassed over 10,000 end-of-transaction client reviews with an average service rating of 85.5%, which is a testament to their consistency in being a service-focused business.” 

In addition, Convey Law has been shortlisted in this year’s coveted ESTAS Customer Service Awards. In 2023, Convey Law won the Silver National Awards (Wales) for the fourth consecutive year and a coveted Grand Prix award. 

The ESTAS Awards are considered the most prestigious in the UK property sector, celebrated for their unique approach. Unlike other awards, the ESTAS are based solely on verified customer reviews collected through their platform. Winners of these awards are recognised as the best agents, property lawyers, mortgage brokers, and suppliers who consistently deliver excellent customer service. 

June 14, 2024