Job Description

Cover Conveyancer

The description below describes the nature of the role and is not limited to the tasks set out.  The individual may be required to provide additional support when requested.

• Job Title: Cover Conveyancer
• Job Type: Permanent, Full time
• Location: Work from home or Office-based/Hybrid
• Salary: £30,000.00 to £35,000.00
• Reports to: Legal Director

Job Purpose:

Due to continued success and planned growth, we are recruiting for a Cover Conveyancer to help and support our current fee earners with their caseloads whilst they are off work. You will support the Head of Department in the provision of legal services by providing Conveyancing legal advice and assistance to clients.

Your responsibilities will include:

• To provide support and to cover conveyancers who are on holiday/leave to ensure their case load is managed while away. Also, to provide post support.
• Taking full responsibility for the management of the caseload assigned to you in accordance with best practice and to ensure the achievement of our Key Targets, i.e., Client Service, Completions, Timelines, and Average Costs.
• Comply with all Convey Law policies and procedures.
• Ensure all telephone calls are returned within 2 hours of receipt wherever possible or at the latest, prior to close of business on each working day.
• Verifying client identification and anti-fraud procedures in accordance with the Convey Law Money Laundering Policy guidelines.
• Ensure that all checklist protocols are adhered to.
• Ensure that any complaints are dealt with in accordance with the Convey Law Complaints Procedure, with the support of the Supervisor
• Undertake and complete the Projected Completions Procedure in accordance with Convey Law requirements.
• Review and update the Case Status of each live file within the seven-day requirement.
• Ensure that all incoming mail is actioned and dealt with within 48 hours of receipt wherever possible.
• Hold regular meetings with team members to review the progress of the team.

Essential Skills: 

We are seeking someone who has strong attention to detail, and excellent communication skills, with the ability to use their own initiative and work within tight deadlines.

• Working in conveyancing practice: 3 years (Preferred)
• Cases in your own name: 3 years (Preferred)
• Title checking: 3 years (Preferred)
• Leaseholds: 2 years (Preferred)
• New Builds: 1 year (Preferred)
• Auditing: 1 year (Preferred)

Personal Qualities

Managing Yourself

• Self-motivated and able to manage conflicting priorities and tasks with minimal supervision.
• Copes effectively in demanding circumstances.
• Good time management, and adopting a flexible approach to work.
• Demonstrates persistence and commitment to completing tasks and objectives.
• Pays attention to detail and quality of work.
• Demonstrates a commitment to improving working practices and supports company plans and policies.

Working with People

• Confident in building and maintaining strong working relationships with staff of all levels of seniority.
• Demonstrate a ‘can-do’ attitude and willingness to help others within the company.

Problem Solving

• Demonstrates sound judgement and good decision-making when dealing with problems.
• Able to identify a problem arising and can develop a solution or take the correct course of action.
• Knows when to seek guidance or further input from others before taking action.
• Checks that information is accurate and complete.
• Looks for new solutions to problems as well as tried and tested methods.

Communication Skills

• Able to communicate to colleagues in writing in a clear, constructive, and professional way.
• Communicate with external stakeholders and clients whilst ensuring the company is always represented in a professional manner.
• Willing to ask questions, listen to other’s views and accept advice.
• Willing to contribute ideas and seek improvements and solutions.
• Excellent customer communication skills including the ability to resolve complaints or escalations.

Benefits 

Remuneration

• Salary packages, Appraisals, and Reviews
• Flexible Working Hours
• Subsidised Parking
• Bonus Scheme
• Hybrid Working
• Contributory Pension Scheme
• Overtime
• Employee Referral Bonus
• Subsidised Conveyancing

Recognition

• Recognition and Awards
• Long Service Awards
• Birthday Celebrations and Additional Time Off
• Support with Charity Fundraising
• Social Funds for Staff Parties

Development

• Industry Leading Training and Development
• Mentoring, Coaching, and Teamwork

Health and Wellbeing

• Wellbeing Training and Guidance
• Holiday Cover
• Individual Counselling
• Workload Management
• Stress Busing and Pampering
• Back to Work Private Healthcare
• Time Away From Work
• Exercise and Fitness
• Great Environment
• Sabbaticals
• Maternity and Paternity Leave
• Tools and Support to Succeed