Cover Conveyancer

Job Description

Convey Law

Convey Law is an innovative, award-winning, and industry-leading conveyancing legal practice based in South Wales. Our philosophy is to be the very best at what we do, revolutionise the conveyancing industry and most importantly exceed our client expectations.

We achieve this through our exceptional employees who also have our passion to be the best version of themselves and share our core values of integrity, competence, openness, and benevolence.

Whilst we pride ourselves on our high performing culture, we love to have fun in work and enjoy collaboration days where we all get together for training and team building activities to support our regular charity fundraising.

The Role

Due to our continued success and increased demand, and to ensure we are able to maintain our excellent service levels during periods of absence or leave, we are recruiting experienced conveyancers to join our dynamic team as Cover Conveyancers. Working within a small cohort of other Cover Conveyancers you will provide legal advice and assistance to clients whilst maintaining an excellent level of customer service at all times whilst the Fee Earner of the caseload is on leave. Full training will be provided as well as continuous support from Conveyancing Managers, Background Teams, and the Legal Director to succeed in your role.

Daily this will involve:

• To provide support and to cover conveyancers who are absent and on leave to ensure their caseload is managed and transactions continue to be progressed to exchange and completion.
• Dealing effectively with clients and introducers both over the telephone and in email to provide advice and assistance to them in relation to residential property matters in accordance with Company protocol using a bespoke CMS system.
• To continuously achieve individual and team targets in relation to customer service, number of exchanges, timelines, and average fees.
• Collaborate effectively with colleagues in background teams and our introducers to ensure a positive experience for all clients and to secure our ongoing commercial relationships.

The Rewards

Working for Convey Law will give you a rewarding career with a competitive salary and monthly payments for the achievement of targets. In addition to being part of a company that will support you through our training and wellbeing programmes and recognition schemes, we offer a substantial benefits provision. This includes flexibility in working arrangements, company sick pay, discount schemes and the ability to purchase additional leave. We also feel birthdays are to be celebrated so give you an additional leave day in the month of your birthday.

The Individual

To be successful in the recruitment process you will need to evidence the following in your CV:

• Technical legal knowledge of land law and the conveyancing process.
• Demonstrable conveyancing experience including both freehold and leasehold titles.
• Previous experience of managing own caseload in a fee earning role, ideally in a volume conveyancing practice.
• Ability to work in a targeted based environment and continuously deliver against agreed KPIs and targets.
• Exceptional customer service and relationship building experience.
• Proficiency with CMS systems and willingness to learn and adapt to new systems.

Next Steps

If you have the qualities that we are looking for, share our Company values and feel this is the next step in your career, we would love to hear from you.