Background Team Assistant

Job Description

Job Title:        Background Team Assistant

Job Type:       Permanent, Full Time

Location:        Newport, South Wales

Salary:            £22,000

Convey Law

Convey Law is an innovative, award-winning, and industry-leading conveyancing legal practice based in South Wales. Our philosophy is to be the very best at what we do, revolutionise the conveyancing industry and most importantly exceed our client expectations.

We achieve this through our exceptional employees who also have our passion to be the best version of themselves and share our core values of integrity, competence, openness, and benevolence.

Whilst we pride ourselves on our high performing culture, we love to have fun in work and enjoy collaboration days where we all get together for training and team building activities to support our regular charity fundraising.

The Role

We are looking for a Background Team Assistant to join the team. This is a pivotal role in the Company in which you will provide exceptional service to our clients and supporting our team of conveyancers. This is an ideal role for someone looking to commence their career in the conveyancing industry as you will assist with all work in the department including allocating and processing paper and online welcome packs, processing client ID, processing Source of Funds and Proof of Wealth documents, ordering office copies, issuing contracts, and raising and reporting on sale enquiries, and other ad hoc tasks as required. This will include assisting our clients over the telephone with any queries or technical issues they may encounter with the completion of their welcome pack.

The Rewards

Working for Convey Law will give you a rewarding career. In addition to being part of a Company that will support you through our training and wellbeing programmes and recognition schemes, we offer a substantial benefits provision. This includes flexibility in working arrangements, company sick pay, discount schemes and the ability to purchase additional leave. We also feel birthdays are to be celebrated so give you an additional leave day in the month of your birthday.

The Individual

The ideal candidate will have demonstrable values and ethics that mirror our own culture values and to be successful in the recruitment process you will need to evidence the following in your CV:

• Demonstrable experience in providing exceptional client service, ideally over the telephone.
• Experience of working in a target focused environment.
• Strong administrative skills, with the ability to multi-task whilst maintaining attention to detail.
• How you have successfully worked as part of a team.
• Ability to use standard software including Microsoft Office and Google with the willingness to learn how to successfully use Customer Management Systems

Next Steps

If you have the qualities that we are looking for, share our Company values and feel this is the next step in your career, we would love to hear from you. Please submit your CV and covering letter below.