Cover/Locum Conveyancer

Job Type:
Full Time Part Time
Salary:
Dependant on experience
Team:
Conveyancing
Location:
Work From Home or Office Based
Reports To:
Legal Director

Job Description

Cover/Locum Conveyancer

The description below describes the nature of the role and is not limited to the tasks set out.  The individual may be required to provide additional support when requested.

  • Job Title: Cover/Locum Conveyancer
  • Job Type: Permanent – Full time, Part time or Consultancy
  • Location: Work from home or Office based
  • Salary: Dependant on experience
  • Reports to: Legal Director

Job Purpose:

Due to continued growth within our live conveyancing teams and to ensure we are able to maintain our excellent service levels during periods of absence or leave, we are recruiting for experienced conveyancer to join our dynamic team as a Cover/Locum Conveyancer.

The role will support the Head of Department in the provision of Residential Conveyancing Services by providing legal advice and assistance to clients whilst maintaining an excellent level of customer service at all times whilst the Fee Earner of the caseload is on leave.

Full training will be provided to the Cover/Locum Conveyancer as well as continued support by the Supervisor, Background Teams, Conveyancing Manager and Legal Director to succeed in their role.

Your responsibilities will include:

  • To provide support and to cover conveyancers who are on holidays and leave to ensure their case load is managed and transactions continue to be progressed to exchange and completion.
  • Taking full responsibility for the management of the caseload assigned to you in accordance with best practice and to ensure the achievement of our key targets including client service, exchange/completion, timelines and average fees.
  • Comply with all Convey Law policies and procedures.
  • Ensure all telephone calls are returned within 2 hours of receipt wherever possible or at the latest, prior to close of business on each working day.
  • Verifying client identification and anti-fraud procedures in accordance with the Convey Law Money Laundering Policy guidelines.
  • Ensure that all checklist protocols are adhered to.
  • Ensure that any complaints are dealt with in accordance with the Convey Law Complaints Procedure, with the support of the Supervisor
  • Undertake and complete the Projected Completions Procedure in accordance with Convey Law requirements.
  • Review and update the Case Status of each live file within the seven-day requirement.
  • Ensure that all incoming mail and email correspondence is actioned and dealt with within 48 hours of receipt wherever possible.
  • Conduct an audit on the caseload during the period of cover to identify areas of strength and weakness in the management of the caseload and overall client communication and service.

Essential Skills:

We are seeking someone who has a strong attention to detail, excellent communication skills, with the ability to use their own initiative and work within tight deadlines. You will be experienced with all types of residential conveyancing work including Freehold, Leasehold, Shared Ownership and Newbuild. You will have experience managing a caseload through case management systems and working in a paper free environment.

  • Managing your own caseload of Residential property transactions in a conveyancing practice: 3 years
  • Title checking: 3 years (Preferred)
  • Leaseholds: 2 years (Preferred)
  • New Builds: 1 year (Preferred)
  • Auditing: 1 year (Preferred)

Personal Qualities

Managing Yourself

  • Self-motivated and able to manage conflicting priorities and tasks with minimal supervision.
  • Copes effectively in demanding circumstances.
  • Good time management, adopting a flexible approach to work.
  • Demonstrates persistence and commitment to completing tasks and objectives.
  • Pays attention to detail and quality of work.
  • Demonstrates a commitment to improving working practices and supports company plans and policies.

Working with People

  • Confident in building and maintaining strong working relationships with staff of all levels of seniority.
  • Demonstrate a ‘can-do’ attitude including a willingness to help others within the company.

Problem Solving

  • Demonstrates sound judgement and good decision making when dealing with problems.
  • Able to identify a problem arising and can develop a solution or take the correct course of action.
  • Knows when to seek guidance or further input from others before taking action.
  • Checks that information is accurate and complete.
  • Looks for new solutions to problems as well as tried and tested methods.

Communication Skills

  • Able to communicate to colleagues in writing in a clear, constructive, and professional way.
  • Communicate with external stakeholders and clients whilst ensuring the company is always represented in a professional manner.
  • Willing to ask questions, listen to others views and accept advice.
  • Willing to contribute ideas and seek improvements and solutions.
  • Excellent customer communication skills including the ability to resolve complaints or escalations.

Benefits

 Remuneration

  • Salary packages, Appraisals and Reviews
  • Flexible Working Hours
  • Subsidised Parking
  • Bonus Scheme
  • Hybrid Working
  • Contributory Pension Scheme
  • Overtime
  • Employee Referral Bonus
  • Subsidised Conveyancing

Recognition

  • Recognition and Awards
  • Long Service Awards
  • Birthday Celebrations and Additional Time Off
  • Support with Charity Fundraising
  • Social Funds for Staff Parties

Development

  • Industry Leading Training and Development
  • Mentoring, Coaching and Teamwork

Health and Wellbeing

  • Wellbeing Training and Guidance
  • Holiday Cover
  • Individual Counselling
  • Workload Management
  • Stress Busing and Pampering
  • Back to Work Private Healthcare
  • Time Away From work
  • Exercise and Fitness
  • Great Environment
  • Sabbaticals
  • Maternity and Paternity Leave
  • Tools and Support to Succeed

Apply To Join Convey Law

01633 261284
recruit@conveylaw.com
Maxwell Chambers, 34-38 Stow Hill, Newport, South Wales, NP20 1JE
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Apply To Join Convey Law

We value the contribution of our people and encourage them to excel. We believe in recruiting and retaining those who share our values and are committed to their own personal development and career.

We have a proven track record of developing individuals who have risen to senior positions within our environment.

As an Investor In People accredited learning organisation we enjoy in-house training facilities of the highest standard. Every employee is supported by a modern performance management culture, with access provided to legal, administrative, financial and IT specialists.

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