Job Title: Paralegal
Job Type (permanent, full time etc): Permanent, Full time
Location: Newport, South Wales
Salary: £16,000 – £19,000
Reports to: Head of Department

Key Objectives

  • To assist Conveyancers in the management of caseload by actioning legal procedures as directed by the Conveyancer.
  • To assist Conveyancers in the management of caseload by dealing with file related queries either face to face or by telephone.
  • To assist Conveyancers in the processing of matters on a timely and cost effective basis.
  • To support Conveyancers in the maintenance of files by effective file management.
  • To ensure that clients are dealt with efficiently and politely and that appropriate legal matters are raised with the Conveyancer.
  • To attend to clients, taking instructions, and conducting letter and telephone enquiries as necessary
  • To use the correct Practice procedures and systems in order to manage cases effectively and in accordance with the firm’s standards and legal requirements.
  • To improve and enhance the firm’s client base by effective liaison with existing clients.
  • To maximize the firm’s potential to cross – sell services by identifying appropriate opportunities.
  • To manage own work allocation, productivity and quality of work with minimum supervision.
  • To comply with all Convey Law policies and procedures
  • To ensure our clients received the best possible service at all times
  • To ensure our introducers of business receive the best possible service at all times.

Key Responsibilities

  • Following an initial review by the conveyancer, the individual will link incoming post to the relevant files
  • Updating Case Status effectively in order to assist with Introducer updates
  • Linking incoming Welcome Packs to the relevant files
  • Log post in
  • Using live reports
  • Verifying client identification in accordance with the Convey Law Money Laundering Policy Guidelines
  • Completing the projected completions procedure
  • Ensuring all telephone calls are returned within 2 hours of receipt wherever possible or at the latest, prior to close of business on each working day
  • Ordering Searches
  • Introducer updates
  • Assisting preparation of completion files
  • Dealing with Notices and certificate of compliance
  • Responsible for the team’s voicemail facility ensuring all calls are returned within 2 hours
  • Preparing statement of accounts
  • Carrying out OS1 and K16
  • Undertaking Completion Day procedures
  • Dealing with apportionments
  • Issuing Indemnity Insurance
  • Effecting exchange of contracts sale files
  • Effecting exchange of contracts purchase files
  • Running exchange of contracts Purchase file
  • Preparing for exchange and completion

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