Client Feedback

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CLIENT TESTIMONIALS

“The service provided by my conveyancer was wonderful – I actually felt cared for throughout my transaction. You were all marvellous”.
Mrs Harper

Client Feedback

We telephone 50% of our clients upon the conclusion of their property transactions.

Client feedback is of paramount importance to us. Our objective is to listen, learn and continually improve our service in accordance with the needs of our clients.

Below is a list of customer feedback in relation to the service they received from Convey Law.


“I was updated regularly by telephone and email. No problems at all, it went really well. I have sold two properties with you recently and I would use you again. If I emailed something, I would get an email straight back. Communication was good. I would recommend your service.”
Miss Kavanagh

“I was very pleased to have won the Ty Hafan Free Legal Fee Competition. I found the documentation easy to fill in. I was told everything that was going on and kept updated. There was never a problem with communication. The staff were very friendly, they would always phone me back so I always had answered straight away. I am Very pleased with the service. It was fairly quick, quicker than I thought it would be. I would recommend your service. “
Mr Slade

“The staff were very good. Everything went through very smoothly, I had no problems contacting the team. I would recommend.”
Mr Hopkins

“Score of 10 for everything, I cannot fault Convey Law or Cheryl at all everything was Fantastic. I would and already have recommended you to other people. Cheryl was fantastic in every aspect of my transaction, she kept me up to date and is a very good communicator. There were no problems and no stress. When I came into your offices the Receptionist was very polite. “
Mr Sullivan

“I was very happy with everything. Sarah’s Team always kept me up to date. I felt like they always had the time to talk to me. Donna was always very clear and calm on the phone. I am always going to use you in the future if I need to and would definitely recommend to others.”
Mr Ellis

“I was very pleased with the service, the communication was great and I was always kept up to date. Cheryl was always very quick at responding to my queries. I would recommend to others.”
Mr Cathie

“I was always kept up to date and I could always get through to the team. The staff are forthright, which is good. I’ve always dealt with you. I have another transaction going through in the next few weeks. The business is brilliant. It’s really good, everything about it is good, the people are efficient, you know what they’re doing is correct, it’s a very, very good business, definitely good. I always go back to Convey Law no matter what. Since I’ve dealt with you people I will always come back to you. I would definitely recommend your services – I think that others charge to much and besides that, you can’t get passed their secretary. We know that the people we are dealing with at Convey Law are people who are involved in the actual thing, their hands-on, so that’s good. It’s very good, very good service. It’s a very cost-effective service, but even besides that, there’s a good level of communication I can always ring up and find out what is happening. I think that most of your clients would tell you the same. I’m very happy. I’m coming back to you again in the next couple of weeks.”
Mr Buckley

“I thought the service from Convey Law was very good. We have done a lot of selling and buying in the past and Convey Law came out on top as one of the best. Phill Edwards team were always helpful and efficient. I would recommend Convey Law.”
Mr Humphrey

“The staff were excellect, briliant, all credit to them. Overall they were very helpful. Any questions we had were answered straight away. They were efficient and professional and I would definitely recommend to others.”
Mrs Preston

“Everything was great with the service I received from Phillips Team. The service was brilliant I was over the moon and I couldn’t ask for anything more. I would recommend Convey Law to my family and friends.”
Mr Williams

“The service was fabulous. It took about three weeks and the money went straight into my account, absolutely perfect. I would absolutely recommend your service.”
Miss Bierton

“I was very happy and pleased with the service. The team were always there to help me when I contacted them. I would definitely recommend Convey Law to my family and friends.”
Mr Ulfact & Miss Akhtar

“The service was very good. I would rate it very highly. I was very impressed. I was most impressed with the efficiency of the transaction, you just got it done very quick, I was very happy with it. I would use your services again if there was anything else – I’ve got you in the file anyway. Thank you for everything, it’s gone through very good, very smooth.”
Mr Pilcher

“I was impressed with the Online Case Tracking service provided, I found it very handy. Staff were very friendly and courteous. I would recommend your service to others.”
Mr O’Connor

“I was very impressed with the service I received. Phills Team were always quick to respond to me and were always polite and helpful. I only had to leave a voicemail once and they returned my call straight away. I found that the team done everything for me with minimum fuss, everything was very easy! I would certainly recommend Convey Law to my friends and family.”
Mr Skinner

“My transaction went through very smoothly thanks to Phill’s Team. The team were always very helpful.”
Mr Richards

“I was very happy with the service provided by Phill’s Team. They always helped me when I contacted them and answered all my questions. I would recommend Convey Law to family and friends.”
Mr & Mrs O’Brien

“I would rate your service 10+, the team was absolutely amazing! All of the responses were excellent “
Mrs Waters

“The Service I received from Convey Law was very efficient, the transaction was very thorough and extremely quick! The Team were always lovely and very helpful”
Mrs Murray

“The Service I received from my conveyancing team was brilliant, the team were very professional and my conveyancer was incredibly quick and clear with his responses. Overall I was very happy with Convey Law!”
Mr Downs

“I was very happy with the service I received from Convey Law! My Conveyancer was very quick and helpful. I would absolutely recommend Convey Law to friends and family”
Mr Paling

“We are ‘big fans’ of our Conveyancer and would use Convey Law over and over again! We would certainly recommend Convey Law to friends and family”
Mrs Thompson

“I was impressed with the service I received from Convey Law and the team. I would recommend Convey Law to friends and family”
Mr Griffiths

“Overall i was quite pleased with the service. I have already recommended your services to a friend. “
Mr Franks

“Value for money was great, i wasnt expecting the service to be of a high stndard as it was so cheap, but i was pleasantly suprised. I would indeed recommend.”
Mr Bushell & Miss Martin

“Overall I was very impressed with the service provided. I was most impresed with the Online Case Tracking as it was always kept up to date. I would recommend to my friends and family in the future. “
Mrs Errington

“Lucinda and her team were very polite and always helpful. My transaction went through smoothly and quickly. I would use you again.”
Mrs Jacques

“I was happy with the services I received from Convey Law. Sarah’s Team were always very quick to answer my queries and reply to my emails. I would recommend Convey Law to friends and family.”
Miss Cane & Miss Williams

“Phillip and his team were always very friendly and courteous on the telephone. The documentation i received was accurate and well presented. I would recommend your company to my friends.”
Mr Smith & Mrs Gregory

“I was happy with the services I received from Convey Law, I was always able to speak to the team and they were always very helpful.”
Mrs Moore

“I was happy with the service i received from Conveylaw, I would recommend them to friends and family.”
Miss Longley

“I thought Convey Law was great I was kept updated throughout my transaction. I was particularly impressed with the communication at Convey Law and would most definitely use them again.”
Mr Durup

“I was very happy with the service provided by Phill’s Team. They always helped me when I contacted them and answered all my questions. I would recommend Convey Law to family and friends.”
Mr & Mrs O’Brien

“I was extremely pleased with the service I received throughout my transaction. All your staff members were extremely helpful and I would definitely recommend Convey Law to my friends and family members. Really excellent service.”
Mr Pope

“The service I was provided with was very professional and I never had any problems. Gareth Richards was always on the ball and the team guided me throughout the whole process. I would recommend Convey Law to family and friends as I was so impressed with the excellent service and I will most definitely use Convey Law again.”
Mr Quinney

“Phill Edwards and his team were very friendly and very helpful. Phill and Ben kept me updated via email and telephone. I was so impressed I’ve already started an additional transaction with Convey Law. With such a clear and understandable conveyancing process and I would certainly recommend Convey Law.”
Mr & Mrs Preston

“I was very pleased with the service from Convey Law. Everyone I dealt with was very friendly and always very helpful.The conveyancing team dealt with any complications promptly and efficiently. I would recommend Convey Law to family and friends.”
Mr Magwood

“The entire service was excellent. Absolutely outstanding! I would have no hesitation in recommending Convey Law to my friends and family. Sara Watkins and her team worked hard from beginning to end, I could not fault the service. We were kept well informed throughout the transaction, Sara and her team communicated very well and were always on the ball.”
Ms Benjamin

“I was very happy with the service I received throughout my transaction. I loved how easy it was to communicate with the the conveyancing team either through; letters, internet or over the phone. The entire transaction went ‘very smoothly’. All the staff at Convey Law were very friendly and I would recommend your company to my friends and family.”
Mr Champion